MyFax and eFax are two similar online fax providers. Both providers are relatively expensive compared to their competitors and offer low monthly fax allowances. Fortunately, MyFax is redeemed with its free international faxing and easy user interface. eFax, on the other hand, is more expensive than MyFax and is one of the few providers to charge setup fees, but still offers excellent mobile apps and a surprising range of inclusive features.
MyFax vs eFax Sending and Receiving Faxes
Both MyFax and eFax are pretty similar when it comes to sending and receiving faxes. You can easily open your online faxing platform from any internet-connected device. With both services, you can send a fax as easily as you send an email.
However, each service has its own unique quirks. eFax, for example, offers apps for Android devices as well as the iPhone and iPad. MyFax, on the other hand, has weak mobile support and only offers apps on the iPhone.
That being said, you can still send and receive faxes on any internet-connected mobile device. To do that, simply open your internet browser and navigate to your eFax or MyFax mobile account. Alternatively, you can avoid both services altogether and simply send and receive emails through your standard email client.
If you and your employees spend a lot of time on-the-go with mobile devices, then eFax may be the best option due to its extensive mobile support and functionality. If, however, you primarily fax from a laptop, desktop, or tablet computer, then you may not notice much of a difference, as both services offer an intuitive online user interface.
MyFax vs eFax Supported File Formats
Both MyFax and eFax support a diverse range of file formats. You can easily fax dozens of different types of files to your contacts without worrying about compatibility issues. Most people will never need to use more than 5 to 10 of these acceptable file formats, but those who do will appreciate the option. All popular file formats – including PDF, DOC, DOCX, JPEG, and TXT are supported by both services.
MyFax Supports: PDF, PS, PSD, IFF, DXF, CSV, GIF, SHW, WPD, WP5, WP6, EPS, HTML, HTM, JPG, JPEG, 123, WK1, WK3, WK4, LWP, XLS, XLSX, PPT, PPTX, PUB, WRI, WPS, ODG, ODP, ODS, ODT, PCX, TXT, DOC, LOG, ERR, C, CPP, H, PNG, PWQ, WB1, WB2, WB3, RTF, SXD, SXI, SXC, SXW, TIF, TIFF, TGA, VSD, BMP, WPG, DOC, DOCX, DOT, DOTX.
eFax Supports: PDF, PS, PSD, IFF, DXF, CSV, GIF, SHW, WPD, P5, WP6, EFX, JFX, EPS, HTML, JPG, JPEG, 123, WK1, WK3, WK4, LWP, XLS, XLSX, PPT, PPTX, PUB, WRI, DOC, DOCX, DOT, DOTX, WPS, ODG, ODP, ODS, ODT, PCX, TXT, DOC, LOG, ERR, C, CPP, H, PNG, QPW, WB1, WB2, WB3, RTF, SXD, SXI, SXC, TIF, TIFF, TGA, VSD, BMP, WPG.
MyFax vs eFax Pricing
Best Value: Includes 100 sent faxes and 200 received faxes, 10 cents per additional fax, 24/7 tech support, and no setup fee for $10 per month.
Most Popular: Includes 200 sent faxes and 200 received faxes, 10 cents per additional fax, 24/7 tech support, and no setup fee for $20 per month.
Fax More: Includes 400 sent faxes and 400 received faxes, 10 cents per additional fax, 24/7 tech support, and no setup fee for $40 per month.
eFax Plus: Includes 150 faxed pages each month, 10 cents per additional fax, and phone-based tech support for $16.95 per month plus a $10 setup fee.
eFax Pro: Includes 200 faxed pages each month, 10 cents per additional fax, and phone-based tech support for $19.95 per month plus a $19.95 setup fee.
Other Points of Comparison From MyFax vs eFax
Multi-User Support: Not all electronic fax services support multiple users. MyFax and eFax, however, are both very good when it comes to multi-user support. eFax lets you create an admin user as well as 5 sub-users. The 5 sub-users are allowed to send and receive faxes via your online account. MyFax offers a similar function and users can designate 5 email accounts which have faxing privileges. In either case, you can send and receive faxes through multiple email inboxes, which is a useful feature for larger companies and businesses with multiple departments.
Monthly Allowances: When you compare eFax and MyFax to most other online fax providers, the monthly allowances are dismally small. However, when you compare the two service providers to one another, they seem far more competitive. Yes, you can enjoy way higher allowances with other fax software providers, but you won’t get the same range of features. If you send and receive more than 150 faxes each month, then eFax will likely be too expensive for your business. MyFax, on the other hand, offers slightly better value but is still not an ideal solution for anyone who sends over 400 faxes per month.
Mobile Apps: MyFax offers apps for the iPhone as well as the Blackberry. eFax, on the other hand, offers apps for iPhone, iPad, and Android devices. All apps are exceptionally well designed and easy to use. If your employees use anything other than iPhones and Blackberries, then you’ll appreciate the diverse range of eFax apps. If, however, you mainly just use iPhones and Blackberries, then you won’t notice much of a difference with MyFax.
Security: eFax really has an advantage when it comes to faxing security. Users can lock certain faxes behind a password wall, for example, and even de-attach a fax from an email address. However, both MyFax and eFax use SSL encryption to protect your faxes throughout the entire digital transmission process.
Tech Support: Both eFax and MyFax offer 24/7 phone-based tech support, making it easy to get in touch with someone knowledgeable whenever you need their help.
International Faxing: MyFax users can fax for free to 48 countries around the world. eFax charges an extra fee for all international faxes.
Digital Signatures: eFax offers digital signatures while MyFax does not. This is a major advantage for users who sign a lot of faxed documents on a daily basis. On eFax, signing a document is as simple as using the digitized signature tool to paste your signature into the document. On MyFax, you’ll need to manually sign each document.
Our Verdict On MyFax vs eFax
When you look at these two virtual fax services, they seem very similar at first glance. That’s because both eFax and MyFax are owned by a company called J2 Global. The two services both cater to different types of online fax users but offer similar monthly allowances, similar pricing, and similar core features.
However, the two services differ in a number of important areas. The highest eFax plan, for example, only includes 200 faxed pages each month and charges 10 cents per additional page and $19.95 per month. The similar MyFax plan includes 200 sent faxes and 200 received faxes for $20 per month. It’s also important to note that all eFax accounts come with an additional setup fee.
From a pure pricing standpoint, we have to give the edge to MyFax. MyFax has the additional benefit of free faxing to 48 countries around the world. eFax offers international faxing, but it’s not included in your monthly fax allowance and you’re required to pay an extra fee.
Really, the only major advantage eFax holds over MyFax is its excellent mobile apps. eFax is feature-rich and has one of the easiest interfaces available today, but for most users, these features will not make up for the expensive pricing. In fact, out of all the major email fax providers, eFax is by far the most expensive.
Looking for a good blend of value, features, free fax number, and international faxing? Choose MyFax. Don’t mind spending a little extra money for premium-level quality? Choose eFax.