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VOIP

What is Quality of Service (QoS)?

Quality of service (QoS) refers to the level of quality at which data is transmitted over the internet. More generally, QoS refers to the idea that metrics like transmissions rates and error rates can be measured and improved by service providers. How Do Network Providers Improve QoS? Improving QoS is the primary way in which network providers and telecommunication companies ...

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What is PBX?

PBX stands for Private Branch Exchange. PBX phone systems help businesses rout call traffic and present a professional image to callers. They’re private telephone networks used within a company or organization. Members of the company can communicate within the network or leave the network to call the outside world. One of the key advantages of PBX is that it allows ...

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What is VOIP?

VOIP, or Voice Over Internet Protocol, is a group of technologies that delivers voice data over the internet. Today, we’re explaining everything you need to know about VOIP – including the best ways for your business to utilize VOIP. VOIP providers use the magical powers of the internet to reduce the cost of phone service. Whether you’re calling local or ...

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What is a Predictive Dialer?

A predictive dialer is a type of call management platform designed to increase cost-efficiency and productivity in places like call centers. In layman’s terms, a predictive dialer will automatically call a list of telephone numbers and then screen the unnecessary numbers from that list – like answering machines and busy signals. Once the dialer has found an open and available ...

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SIP VoIP Phone Service Provider

Today, we’re ranking the top SIP phone service providers around the world. SIP phone service is becoming an increasingly helpful solution for people and businesses looking for affordable phone services. One of the biggest advantages of SIP is that you can take a standard mobile phone with a built-in SIP client and connect it to any SIP-based service provider in ...

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SIP Trunking Versus PRI

SIP trunking and PRI trunking are two popular ways to connect your business to the public switched telephone network (PSTN). In the business communications world, a “trunk” refers to a dedicated line. Using PRI and SIP trunking, businesses can exchange voice and data communications with the outside world. PRI is an older technology (it has been used since the 1980s) ...

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Open Source VoIP Software

Open source VoIP software is free software that lets you turn a computer into a communications platform. Today, open source VoIP software like Asterisk helps to power virtual PBX systems and acts as a complete VoIP management solution. This software and other popular options are used by companies around the world. Why would you use open source VoIP software? How ...

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Ooma vs Vonage

Ooma and Vonage are two of the most popular VoIP services in the world today. They’re a great choice for both residential and business users. But which one is the best choice for you? Today, we’re comparing the two popular providers to help you answer that question. Pricing Ooma and Vonage have different pricing structures. With Ooma, you pay an ...

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Ooma vs MagicJack

Ooma and MagicJack are two popular VoIP service providers catering to residential users. Unlike most VoIP services, Ooma and MagicJack don’t charge a monthly fee. Instead, you pay a flat-rate upfront and receive the VoIP service as an adapter. However, if you dig a little deeper, then you’ll find that you do pay a small fee per month for both ...

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Cloud Based PBX Provider

Thinking of switching your business to a cloud based PBX provider? Cloud-based PBX systems offer considerable cost savings for businesses like yours. Plus, you get the convenience of managing your PBX system from any electronic device while also avoiding the need for physical equipment. With all of these advantages in mind, let’s take a closer look at how cloud-based PBX ...

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