RingCentral is a world-class online fax service that features an easy UI, excellent support, and affordable packages which make it easy to fax from anywhere. You can send faxes to multiple recipients and fax from your smartphone, PC, or Mac in just seconds.
There are also Android and iOS apps available to simplify mobile faxing. Even if you’re not tech-savvy, online faxing is a piece of cake with RingCentral. RingCentral faxes are encrypted using SSL for maximum protection.
Table of Contents
- 1 RingCentral Fax Features
- 2 RingCentral Fax Pricing
- 3 Different Ways to Send A Fax With RingCentral
- 4 RingCentral Ways to Receive a Fax
- 5 THE GOOD About RingCentral
- 6 THE BAD About RingCentral
- 7 RingCentral Fax Frequently Asked Questions
- 7.1 How does RingCentral’s international coverage work?
- 7.2 Why is RingCentral’s archival system considered a weakness?
- 7.3 Does RingCentral have good mobile support?
- 7.4 How do I pick a number with RingCentral?
- 7.5 Are there any setup fees?
- 7.6 What kind of tech support can I get?
- 7.7 What kinds of attachments does RingCentral accept?
- 7.8 Which companies are RingCentral’s biggest competitors?
- 7.9 Which extra features make RingCentral unique?
- 7.10 Is RingCentral the best option out there today?
- 7.11 RingCentral Single User Features
- 8 Our Verdict About RingCentral
RingCentral Fax Features
RingCentral Fax Design
Add Cover Letter: You can easily add a customized cover letter to any fax with a personal message.
Digital Signatures: Easily add a digital signature to any fax with a single click.
International Characters: RingCentral features support for unique and international characters.
No Fax Preview: Unfortunately, you can’t preview the entire fax document before you send it.
RingCentral Fax Management
Download Faxes: Manage faxes locally by downloading online faxes onto your hard drive.
Security: All faxes are SSL encrypted for maximum security.
Fax History: RingCentral automatically records all incoming and outgoing faxes in a fax log.
Forwarding: Forward a fax in just a few clicks from your online account.
Fax Printing: Easily print sent and received faxes directly from your email or online account.
Fax Scheduling: Schedule faxes for a future date or time.
No Digital Signature Verification: RingCentral does not authenticate digital certificates or signatures.
No Fax Viewer: You need to download faxes in order to view them from your online account.
RingCentral Sending and Receiving Faxes
Resend Failed Faxes: RingCentral automatically attempts to resend a fax after a failed transmission.
Bulk Faxing: Send a single fax to multiple recipients.
Confirmation Faxes: You receive an online fax confirmation message in your account.
Email Support: You receive all faxes directly into your email account.
Online Support: View your online fax inbox and outbox through an easy online UI.
SMS Support: You receive an SMS text message when your account receives a new fax.
International Support: You can send and receive faxes from international fax numbers.
No Resubmission Delay: Users cannot customize the length of time between a failed fax and resend attempt.
RingCentral File Attachment Support
Supports Word documents: .Doc and .DocX files are supported by RingCentral.
Supports Excel and CSV documents: Send and receive Excel and CSV files through online fax.
Supports PDF: Send, attach, and receive faxes as PDF documents.
More Supported Documents: RingCentral also supports .txt, .html, .rtf, and multiple image file formats.
RingCentral Contact Management
Import/Export contacts: Merge contact numbers with your online account and export contact databases.
Sort Contacts by Group: Add contacts to different groups, like Personal or Business.
Add and Edit Contacts: Easily add new contacts and edit existing contacts from a simple UI.
Create New Contact Lists and Groups: Sort contacts by lists and groups.
Other Features For RingCentral
Cloud Support: Enjoy easy integration with Dropbox, Google Drive, and other cloud services.
Learning Materials: Online learning materials include a Knowledge Base, FAQs, Webinars, and more.
Mobile: RingCentral includes apps for Android and iOS. Send and receive all faxes via mobile device.
Photo Upload: Take a picture with your mobile phone and fax that photo in just a few simple steps.
Tech Support: Additional tech support available via phone and social media.
RingCentral Fax Pricing
Different Ways to Send A Fax With RingCentral
RingCentral Send a Fax Online
RingCentral Send a Fax By Email
Send a Fax With RingCentral Desktop or Mobile
Send a Fax By RingCentral Desktop or Mobile
RingCentral Ways to Receive a Fax
THE GOOD About RingCentral
Faxing Has Never Been Easier
Faxing with RingCentral is incredibly easy. It’s everything online faxing should be. Faxing any document is as easy as sending an email. Create an email and upload your documents as attachments. You can send faxes to multiple recipients and fax from your smartphone, PC, or Mac in just seconds. There are also Android and iOS apps available to simplify mobile faxing. Even if you’re not tech-savvy, online faxing is a piece of cake with RingCentral.
Direct Integration With The Cloud
The magical “cloud” is one of the biggest business buzzwords of the last few years. RingCentral lets you fax documents from a number of different cloud services with ease. It directly integrates with popular cloud apps like Dropbox, Google Drive, and Box.
If you want to send a fax at a future time or date, then you can easily schedule faxes. Simply choose your date or time and you’re good to go!
Easy Contact Management System
If your business already has a list of contact fax numbers, then you can integrate this contact book into RingCentral with a few simple steps. This may seem like a simple feature, but it’s a feature lacking in a lot of other online fax services. Once your contacts have been added to the service, you can sort them into different groups – like Personal and Business – and add first names, last names, and any other identifying contact information.
Excellent Tech Support and Educational Tools
Online faxing isn’t always easy. That’s why RingCentral has comprehensive learning materials which teach you everything you need to know about faxing. Learning materials cover topics like troubleshooting, teaching new team members how to online fax, and many other topics. You can contact RingCentral tech support specialists directly or browse through an online education center.
THE BAD About RingCentral
Minor UI Quirks
This is a personal complaint, but I have a minor problem with the pop-up settings on RingCentral’s main online menu. Specifically, the Messages function opens a separate pop-up window when viewing your sent and received messages. This is a minor quirk but unfortunately, there’s no way to edit these settings and open your inbox and outbox in a separate window. It’s a minor issue, but when you’re opening your inbox and outbox several times per day it can become distracting.
Downloading Faxes to View Attachments
There’s no instant way to view faxes when they’re in your inbox or outbox. Instead, you have to manually download each fax in order to view the attachments. This isn’t a problem when working with a small number of faxes, but if you’re sorting through a large number of faxes in order to find a single attached document, this can be a minor problem. An internal fax preview system would solve this problem.
International Coverage Not Included in Unlimited Plans
If you’re running an international business, then RingCentral might not be the best option. Unlimited faxing only covers faxes sent within the United States and Canada. If your business regularly needs to send faxes overseas, then you will need to pay international surcharges depending on the destination country.
RingCentral Fax Frequently Asked Questions
How does RingCentral’s international coverage work?
RingCentral lets you send and receive faxes to/from the United States and Canada. Faxing in the United States and Canada is included in your monthly package. If you fax outside of these countries, however, then you’ll need to pay an extra fee which varies from country to country (typically between 5 cents and $1, with more developed countries costing less).
Why is RingCentral’s archival system considered a weakness?
RingCentral automatically saves all your sent and received faxes. You can view these faxes via your online dashboard. What RingCentral does not do, however, is let you search through faxes, tag faxes, and view faxes. Furthermore, you’ll need to download your faxes to your local machine to actually view their content, which can be a pain when sorting through dozens of faxes.
Does RingCentral have good mobile support?
Most of today’s major online fax providers offer good mobile support. RingCentral is no exception and offers great apps for Android devices and the iPhone. All mobile apps currently have an average rating of 3.5 to 4.5 on their respective apps stores and have been downloaded thousands of times. If you need to manage your business on the go, then RingCentral is an excellent choice.
How do I pick a number with RingCentral?
During the signup process, RingCentral lets users pick a number from a list of available numbers. You can choose to receive a local number or a toll-free number. Some businesses may choose both numbers. If you’re not happy with the list of pre-selected numbers available, then you can also transfer your existing number or pay extra for a vanity number.
Are there any setup fees?
No, RingCentral does not charge any setup fees.
What kind of tech support can I get?
RingCentral offers good tech support. Tech support options include contacting the company over the phone or via social media. However, unlike other online fax providers, you cannot contact the company using an email or support ticket system, nor can you use live chat. That being said, there are plenty of FAQs, knowledge base questions, and even video tutorials available at the RingCentral website.
What kinds of attachments does RingCentral accept?
RingCentral accepts a diverse range of fax file types. Those file types include Excel/CSV files, image files, markup language files, Microsoft Word files, PDFs, .TXTs, and more. With RingCentral, you can send most file types without thinking twice: just create an email and attach whatever file you’re trying to send: RingCentral will let you know if your file is incompatible.
Which companies are RingCentral’s biggest competitors?
RingCentral is one of the biggest players in the online fax world. Its competitors include MetroFax, eFax, MyFax, MetroFax, and Nextiva.
Like most online fax providers, RingCentral encrypts all its users’ faxes from start to finish. Faxes are encrypted using SSL for maximum protection.
Which extra features make RingCentral unique?
RingCentral has a number of valuable features that set it apart from the competition. Few other online fax providers, for example, offer fax scheduling, which lets you reschedule a fax for a future time or date. RingCentral also has strong support for cloud services like Dropbox and Google Drive. One feature I particularly like is being able to take a picture with your mobile phone and fax that picture to a contact. You can do this with most online fax services, but RingCentral makes the process incredibly easy with its mobile apps. And of course, the affordable monthly pricing packages are a unique feature in themselves.
Is RingCentral the best option out there today?
RingCentral is arguably the best online fax provider in the world today. With RingCentral, users can avoid the excessive fees and monthly charges imposed by other online fax services. At the same time, users enjoy generous monthly fax allotments and a wide range of other benefits. For all of these reasons, RingCentral is easily one of the most popular and highly-rated online fax providers in the world today and may be the best choice for you.
RingCentral Single User Features
Simplified Faxing: Access RingCentral through the RingCentral online platform or by using the apps for Android and iOS. In either case, faxing via RingCentral is really simple – something any individual user can appreciate.
Limits Unnecessary Add-ons: Other online faxing providers may give you lots of “included additional features”, but these features significantly increase the cost of the plan. On RingCentral, you get bonus features you’ll actually use and you can pay extra for the specialized services you may or may not need.
Really, the only downside to using RingCentral as an individual user is the lack of international faxing coverage on unlimited plans. That’s a feature that most other fax services do not provide, so it’s hard to fault RingCentral for this. However, online fax providers like MyFax do offer unlimited international faxing to 48 countries around the world for $10 per month, so it’s not impossible to find good plans with international coverage.
RingCentral is an excellent option for single users because it does everything an online faxing system should do. You can check all of the following qualities off your list with RingCentral:
- Excellent tech support (excellent online knowledge base and over-the-phone tech support)
- Multiple add-ons (only pay for add-ons you want to use)
For all of these reasons, we strongly recommend RingCentral Fax for single users. Other online fax services can be too expensive. They often give users lots of add-on features they don’t need – and worse, make these users pay for these features.
Instead of doing any of those things, RingCentral quietly offers all of the online fax features you need at a price you can afford. It’s that simple.
That being said, RingCentral isn’t quite perfect for small users. Like most faxing plans, you need to pay extra for international faxes and you’ll also need to download faxes to your machine locally before you can view them.
If you can get past these minor faults, then you’ll find an excellent online fax service ready for you to use.
Mobile Apps: If your small business’s employees are regularly outside of the office, then you need good mobile support on your online faxing plan. RingCentral has excellent mobile apps and a simple online interface. It’s equally easy to use for tech gurus and tech newbies.
There are very few major issues with RingCentral. It’s a premium online faxing service that lets you easily manage faxing via any internet-connected device: nothing more, nothing less.
However, there are some issues that small business owners should be aware of. Those issues include the lack of international coverage on unlimited plans. If your business routinely deals with international clients, then you’d be better off choosing an online fax provider with extensive international coverage included. RingCentral covers faxing within the United States and Canada but faxing outside of these two countries will cost extra.
Other minor issues involve the UI – which opens an unavoidable pop-up window from the Messages function. You also have to download faxes to your local machine in order to view attachments – an annoying middle step if you ever have to sort through a lot of your faxes to find the one you need.
If you can get past these minor issues, then you’ll find one of the best online faxing plans for small businesses. RingCentral includes only the add-ons you absolutely need and doesn’t force users to pay extra for unnecessary add-ons.
Ultimately, when it comes to small business online faxing, RingCentral is easy to like due to its simplicity, affordability, and commitment to tech support.
Our Verdict About RingCentral
RingCentral also has comprehensive document support. While other online fax services may only allow .Doc, .DocX, and .PDF files, RingCentral boasts impressive compatibility options for additional file formats – like .txt and Excel files.
Finally, the easy UI and simple contact management system means you don’t have to spend more time than necessary using RingCentral. Sending and receiving faxes is easy and everything is available over a simple online interface.
Whether you’re faxing over a mobile device, email account, or the online RingCentral service, faxing via email has never been easier or more affordable.